Born into a world saturated with technology, Gen Z has redefined how businesses approach marketing. With a unique set of preferences and values, this demographic demands a fresh and dynamic approach to marketing for restaurants. Gen Z has a penchant for social media, a strong commitment to sustainability, and an appetite for interactive marketing. But how do you ensure your restaurant stands out amid the busy throng of social media? The hospitality industry has seen a surge in gamification strategies in recent years. This approach integrates game elements into non-game situations to enhance engagement. For restaurants, gamification is a game-changer, allowing them to draw in a younger audience, differentiate themselves in a crowded market, and establish customer loyalty.
To resonate with Gen Z, it’s crucial to blend the right mix of gamified strategies, prioritizing social media presence, and highlighting sustainability efforts. It’s all about balancing the right ingredients! In this article, we’ll list the top ten tips for digital marketing for restaurants targeting a Gen Z audience and explore some gamified marketing ideas for restaurants to engage this generation.
Understanding Gen Z’s Dining Preferences
1. Sustainability Takes Centre Stage
Environmental sustainability is a big deal for Gen Z. They care about the planet and want to ensure their choices have a positive impact. A study by Food Insight found that a third of Gen Z (33%) say sustainability influences what foods and drinks they buy. And get this: half of them believe their choices can affect the environment!
When it comes to food, sustainability begins with how it’s produced. For example, in restaurants, opting for locally sourced ingredients can significantly reduce the carbon footprint of each dish. For Gen Z, it isn’t just about the taste – they want to know where their food comes from and how it’s made.
2. Convenience is Key
Gen Z lives for convenience, and at the epicenter of their convenience-driven world is social media. Online shopping and take-outs are still popular, encompassing everything from groceries to restaurant orders. Gen Z has grown up in a world with an app for everything, and whatever they crave or desire is only a click away. Ensuring your restaurant offers as much convenience as possible is crucial to staying ahead of the curve and appealing to Gen Z.
3. They Don’t Hesitate To Indulge
With the increasing presence of Gen Z in the workforce, their financial influence is growing. Although they still gravitate toward more budget-friendly restaurant options compared to other generations. When it comes to treating themselves to fast-casual dining experiences, factors like discounts, specials, and menu prices hold significant sway.
According to a report by Morning Consult, Gen Z allocates a substantial portion of their disposable income to dining out. While they are conscious of value, it doesn’t necessarily mean they are conservative spenders. Instead of opting for multiple desserts, Gen Zers are more likely to splurge on delectable side dishes and pair their meals with beverages. This suggests a nuanced approach to their dining preferences – they want to get the best quality food for their money while also having a great dining experience.
4. Spice Up the Basics
Gen Z is similar to older generations’ love for the classics, i.e., burgers, pizza, and sandwiches. However, older Gen Zers born in the mid-90s and who are currently entering the workforce have a culinary curiosity for colorful combinations and global cuisines. Restaurants can cater to their diverse palates with personalized fruit and vegetable smoothies and add a unique twist to traditional dishes. Give a fresh, speedy, homemade variation to what you already offer on the menu to appeal to this younger demographic.
5. Staying On-Trend
Gen Z is all about staying in the loop with what’s cool and current. Whether they’re scrolling through social media or exploring other sources, this generation is always in the know about what’s hot and what’s not. However, they’re not content with being followers – they aim to be the trendsetters; the ones discovering the next big thing before everyone else catches on.
This generation is on the constant lookout for unique and trendy dining experiences. They desire a menu that can grab their attention simply by being daring and imaginative. Specifically, a dish that’s visually stunning and Instagram-worthy is guaranteed to attract hordes of Gen Zers, eager to rack up those extra likes on their food post.
Top Ten Tips for Restaurants Marketing To Gen Z
As the newest generation of diners, Gen Z seeks unique and innovative dining experiences that satisfy both their taste buds and align with their values and lifestyles. Restaurants that cater to these preferences and offer personalized, visually stunning, and eco-friendly dishes are more likely to attract and retain Gen Z customers. Here are our top ten tips for marketing your restaurant to Gen Z:
1. Prioritize Social Media Engagement:
Gen Z heavily relies on social media platforms like Instagram, TikTok, and Snapchat. Restaurants can engage with this demographic by creating visually appealing content, behind-the-scenes glimpses, and user-generated content campaigns. Social media marketing for restaurants should be a priority if you’re trying to attract Gen Z to your restaurant.
2. Incorporate Sustainability Initiatives:
As we’ve discussed, Gen Z is environmentally conscious and values sustainability. Therefore, to appeal to this demographic, restaurants need to highlight eco-friendly practices such as using locally sourced ingredients, reducing food waste, and considering implementing recycling programs into their business models.
3. Authenticity:
Gen Z values authenticity and transparency. Restaurants should focus on genuine storytelling, highlighting their brand values, sustainability efforts, and community involvement.
4. Personalization:
Offering personalized experiences can enhance engagement with Gen Z. Take advantage of customer data to tailor promotions, recommendations, and loyalty programs to individual preferences.
5. Mobile Optimization:
Mobile marketing for restaurants is a fantastic way to connect with a younger audience. Given Gen Z’s reliance on smartphones, restaurants should ensure their websites and apps are mobile-friendly and easy to navigate. And, yes, you need an app. Implementing mobile payment options and loyalty programs on apps can also enhance the customer experience by offering more convenience.
6. Influencer Collaborations:
Partnering with relevant influencers who resonate with Gen Z can amplify a restaurant’s reach and credibility. Influencers can create authentic content, share reviews, and drive foot traffic through sponsored posts and collaborations.
7. Interactive Experiences:
Gen Z enjoys interactive experiences that provide entertainment and engagement. Restaurants should consider incorporating interactive menus or virtual tours of their restaurants on their website.
8. Community Engagement:
Engaging with the local community through events, fundraisers, and partnerships can foster a sense of belonging among Gen Z consumers. Restaurants can host themed nights, live performances, and charity initiatives to connect with this audience.
9. User-Generated Content Campaigns:
Encouraging customers to share their dining experiences through user-generated content is a great way to leverage social media marketing for restaurants. Consider creating branded hashtags, contests, and challenges to incentivize user participation and drive organic reach.
10. Feedback and Listening:
Actively soliciting feedback and listening to Gen Z’s preferences and concerns can help restaurants adapt and improve their offerings. Use surveys, social media polls, and comment sections to facilitate open communication and to connect with this younger demographic.
Five Gamified Marketing Ideas For Restaurants To Engage The Next Generation
1. Virtual Slot Machine Specials:
- Create a virtual slot machine on your website or app that allows your customers to spin for exclusive discounts, freebies, or special menu items.
- Incorporate enticing visuals and sound effects to make the experience more immersive.
- Encourage users to share their winnings on social media, extending the reach of your promotion.
- With BeeLiked, you can design a unique slot machine promotion tailored to your audience. Our platform is user-friendly and straightforward and does not require any coding skills.
2. Mystery Envelope Deals:
- Offer mystery envelope deals where customers can digitally select an envelope to reveal a surprise discount or a unique promotional offer.
- Ensure that the mystery envelopes are visually appealing and create a sense of anticipation.
- Thanks to our user-friendly templates, you can get your mystery envelope promotion up and running in just a few hours with BeeLiked. We provide a variety of choices for seamlessly integrating our promotions into your web pages or concealing the domain. Our InviteLink feature allows you to generate personalized links for each customer, such as welcoming them by name.
3. Grabber Game for Discounts:
- Develop a digital grabber game where users can control a virtual claw to grab prizes or discounts.
- Make it challenging yet rewarding, encouraging users to try multiple times to win different incentives.
- BeeLiked’s fantastic grabber promotion lets you decide how many prizes you want in your campaign and effortlessly adjust the chances of winning. Get all the marketing information you require for audience categorization, targeting, and tailoring product suggestions, all while complying with GDPR. Whether you prefer ready-made templates from the grabber generator module or want to craft your own, BeeLiked’s grabber creator has you covered. It’s a user-friendly solution that makes running your campaign a breeze!
4. Mystery Box Promotions:
- Introduce a mystery box promotion where customers can virtually open a digital box to reveal special deals, limited-time offers, or exclusive menu items.
- Use engaging graphics and animations to enhance the excitement of opening the mystery box.
- With BeeLiked, you can personalize every aspect of your mystery box campaign. Pick from ready-made templates on the platform, or craft a Mystery Box promotion entirely tailored to your brand.
5. Pop the Balloon Surprises:
- Implement a digital game where users virtually pop balloons to unveil surprise promotions or discounts.
- Incorporate a variety of balloons with different rewards to keep the game interesting.
- With BeeLiked, you can personalize the look and feel of your pop-the-balloon promotion. You can upload your own pictures or let our team create something special for you. Integrate your customized promotion on your website and share it on social media or in emails. You can also keep it exclusive by using our InviteLink technology to choose who gets to participate. Make the experience uniquely yours by adding placeholders, setting up automatic emails for each entry, and sharing your custom discount codes or e-gift cards with the winners.
Generate A Winning Campaign For Your Restaurant With BeeLiked!
Is your restaurant ready for the next generation of diners? Gen Z is looking for more than just a meal – they want to be entertained, engaged, and receive something meaningful in return for their time and data. It’s time to say goodbye to traditional marketing and hello to an innovative, interactive approach. BeeLiked can help your restaurant offer exciting incentives and memorable experiences to resonate with a younger audience. Our promotions are designed to add that extra flair to restaurants, making them irresistibly appealing to the next generation. Ready to elevate your restaurant’s appeal? Get started with BeeLiked today!