Gamification for the Retail Industry
Use gamification in retail to engage customers and employees with
personalized promotions, challenges, and goals
Drive customer loyalty and retention in retail
Creating interactive experiences to drive loyalty and awareness, increase leads, or acquire new
customers takes a lot of work. Not to mention the need to keep your employees
attention on work tasks and ensure they are familiar with new products and services.
Create an ultimate loyalty program by using personalized interactive promotions to motivate
your customers to return to your store and create a lasting impact on your sales.
Motivate your employees to absorb and retain important information.
Track behaviors and ensure daily, weekly, and monthly tasks are completed.
The benefits of gamification in retail
- Drive brand awareness
- Drive new and returning customers to your store
- Increase dwell time in your stores
- Get more insights into your customer's preferences
- Improve customer and employee feedback
- Improve customer retention and loyalty
- Increase performance in call centers, CRM, sales teams, or any other division of your company
- Track and reward employee and customers activities
Engage customers to spend more time in your shop
When you entertain customers, you also expose them to your brand, new products, special promotions, discounts, and sales. Reward them with points for frequent visits, reviews, and purchases.
Drive more online sales
Convert in-store customers into online ones and increase the sales conversion rate. Offer discounts or points to encourage customers to buy more or encourage any other behavior that aligns with a positive business goal.
Master mobile engagement
Build a sticky app. Provide a better and more engaging user experience. Motivate users to level up by completing behaviors aligned with your business. Give points and other rewards for reviews. Add value to their purchases by offering discounts valid for 30 days. Hook their interest by providing tangible benefits for sharing your app or recommending it to their friends.
Build a complete reward program
Create a VIP program to allow your top customers to preview exclusive sales ahead of regular members. Create a loyalty program based on points that can be redeemed for discounts, goods, or experiences. Create a leaderboard and give them experiences they won’t forget.
Improve employee performance
Help your employees to develop new skills and retain information at work. Communicate your objectives clearly to them and allow them to monitor their progress and growth over time. Motivate and reward their achievements and allow them the freedom to choose their development paths.
Empower your contact center staff
Deliver outstanding customer service and promote a positive brand image. Recognize efforts. Measure results to reduce absenteeism, average hold time, and agent turn-overs. Increase speed and communication skills to drive productivity.
Take your performance to the Next Level
Encourage a sense of accomplishment, stimulate the right actions, generate efficiency and productivity. See how the BeeLiked Rewards platform is helping companies get better results and how you can use gamification at your company.
By using a gamified incentive program on the BeeLiked platform, we increased our staff motivation and performance scores by up to 10% across our various properties. We look forward to running more programs in the future and see gamification as a cost-effective way to motivate and reward our team members without increasing our fixed costs.
BeeLiked has allowed us to create a truly unique broker incentive program that would not have been achieved without the use of gamification. We are saving a lot of time and money due to the scalability of the BeeLiked platform.
The best gamification platform I have seen. I have worked with other platforms but never experienced a platform at this level. The BeeLiked platform gives us a clear competitive advantage. Without it, our campaigns would take too much time, be too difficult, and we would risk operational concerns during the campaign. The Support from BeeLiked is second to none, and means that I don’t have to worry at all.
As a luxury retailer that operates in the online and offline space, creating customer promotions that resonate with our audience and succeed in driving footfall to our stores, requires a technology partner with creativity and professionalism. Not only does the BeeLiked platform offer a great range of gamified promotions with entry security and scannable in-store coupons, but the team’s hard work and determination to deliver a successful campaign is impressive.
For us, as a business, gamification is the perfect way to incentivise our partners. Gamification offers a number of different possibilities — from high-converting games to surveys and polls — that enable us to understand our partners. Long term, this will help us further develop and reinforce our relationships with our partners and agents.
When looking for an engaging way to motivate and reward our Movember fundraisers, BeeLiked turned out to be a perfect match for us. The platform provided us with a fully customizable, branded, and fun spin wheel with many easy ways to customize the promotion via the settings and builder. Not only was the platform exceptional and allowed our fundraisers to have a great experience with Movember, but the service and support from BeeLiked and their team was fast, efficient, and very helpful.
BeeLiked has been an incredible partner and is our gamification technology partner of choice. They have gone above and beyond to ensure that our campaigns are successful and that our clients are happy. Using their platform, we can regularly pitch and execute innovative gamified digital campaigns for our CPG clients.
The BeeLiked team is incredibly forward-thinking and they followed that through with excellent support. The design and functionality offered through the BeeLiked Studio Team went beyond what I could have imagined.
We have never been able to offer fans a unique, intimate experience like this before. Through BeeLiked’s service, we have been able to manage and track the entire contest and couldn't be more delighted with the results.
BeeLiked saves us both time and money. By quickly re-configuring and dropping in some fresh designs we can rapidly deploy a new campaign from a base template in hours.
