Gamification for Better Customer Engagement
Track and reward customers across every touchpoint as
they engage with your product, content, and your employees
How do your customers experience your brand? How does your brand make your customers feel? Building customer loyalty and increasing retention isn’t easy, but it’s worth the effort.
Take it to the next level and offer personalized promotions – with status, badges, and rewards.
Don’t limit your program to just purchases; give micro rewards to actions that impact your brand, such as sharing with friends, writing reviews, or being a brand advocate.
We have a wide range of promotion types for you to choose from.
<span data-metadata=""><span data-buffer="">Take your performance to the Next Level
Offer your customer the opportunity to benefit from a new discount or promotion. Award them points when they share check-ins, or reviews. Create a loyalty program that supports your strategic objectives.Â
Give your customers information and promotions based on their preferences. Monitor activities and reward them in real time. Use automated digital rewards to motivate and reinforce positive behaviors.
Gamifying the reward process and using games of chance can reduce the cost of providing rewards because it allows the rewards to be distributed more evenly and fairly. This ensures that the rewards are not overly concentrated on a small number of individuals, which reduces the cost of the reward program.
Level up your contact center’s performance and increase customer satisfaction. Help employees achieve goals, reward their efforts and measure their results to reduce absenteeism, average hold time, abandonment rate, and agent turnover.
Transform your company with insights that boost growth and productivity. Allow managers to have periodic performance updates about employees. Associate goals with metrics. Find out what happened. Why did it happen? And what will happen in the future?
Create a personalized currency to fit your brand. Reward customers when they submit a review, complete a location-based challenge, make a purchase, or perform any other positive behavior. Redeem points for experiences, special offers, discounts and more
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