Gamification for Travel & Hospitality
Use gamification in travel and hospitality to digitally reward travelers and employees
for their participation and positive actions.
The travel and hospitality industry is competitive and challenging. You must attract travelers
and tourists to your airline, city, hotel, or restaurant. and make sure they have an experience
they want to repeat and share with all their friends.
Create a gamification strategy to help your employees deal with difficult situations.
Motivate and reward their performance. Give them a reason to go the extra mile and
put a smile on your customer’s faces.
Give your customers a reason to engage with your brand. Create an innovative gamified
rewards program using personalized interactive promotions, tier progressions,
leaderboards, real-time feedback, and digital rewards.
Offer the traveler the opportunity to benefit from a new discount or promotion. Award them points when they share check-ins, travel tips, or reviews. Create a loyalty program that supports your strategic objectives.
Give travelers information and promotions based on their preferences. Monitor activities and reward them in real time. Use automated digital rewards to motivate and reinforce positive behaviors.
Teach employees how best to satisfy an airline passenger or a hotel guest. Engage clients to give reviews to level up their status. Give points and digital rewards for completing desirable behaviors.
Level up your contact center’s performance and increase customer satisfaction. Help employees achieve goals, reward their efforts and measure their results to reduce absenteeism, average hold time, abandonment rate, and agent turnover.
Transform your company with insights that boost growth and productivity. Allow managers to have periodic performance updates about employees. Associate goals with metrics. Find out what happened. Why did it happen? And what will happen in the future?
Create a personalized currency to fit your brand. Reward travelers when they review your hotel, complete a location-based challenge, rebook, or perform any other positive behavior. Redeem points for accommodation, tours, flights, upgrades, hotels, car hire, and more.
Take your performance to the Next Level
Sign up for weekly design tutorials and gamification strategies that drive results.